Strategic marketing professional combining operational leadership with digital excellence. Expert in B2B/SaaS marketing, managing 20+ global projects whilst translating complex technical solutions into market success across APAC, EMEA, NORAM & UK.
Delivered 20+ concurrent projects across EMEA, APAC, NORAM & UK markets with 100% on-time delivery. Exceeded 2024 web traffic and engagement KPIs by 112% and 102%.
Managed £900k P&L with full commercial accountability. Increased annual revenue by £450,000 and achieved £250K net profit through strategic restructuring.
Developed CX Strategy driving NPS increase from +12 to +89. Became go-to expert consulted by operations teams and requested by Eurostar for consultation.
Managed major EMEA/UK trade events. Optimised ROI by 37% under budget whilst exceeding interaction targets through strategic planning.
Translated complex technical solutions into compelling materials. Served as departmental expert for first-of-a-kind enterprise technology innovations.
Drove 231% social media impression growth and 102% web traffic increase for strategic product lines in 2023.
Generated £450K revenue increase as Head of Operations through strategic restructuring and team leadership
125% GrowthFacilitated exceptional customer experience improvement from +12 to +89 NPS through strategic initiatives
+77 PointsAchieved 102-231% growth across strategic content categories in 2023
231% PeakManaging UK/EMEA events & Sales teams, optimising budgets & exceeding lead-generation targets
37% OptimisationManaging 20+ concurrent projects across 4 continents with 100% on-time delivery
4 RegionsISO compliance champion and process improvement leader delivering measurable results
£250k Net ProfitExecuting global marketing strategy through multi-channel content creation and customer experience leadership. Managing 20+ concurrent projects across continents, specialising in B2B technology solutions. Co-developed CX Strategy with C-suite achieving extraordinary NPS improvement.
Providing web development and digital marketing consultancy. Building custom solutions and organising international brand events in Southeastern Europe.
Led operational transformation delivering 125% revenue growth. Managed £900k P&L, built team from 1 to 25+ professionals. Won Cambridge Independent Employee Award 2018 and multiple business awards.
Built entire marketing function from zero, creating brand identity and strategy still in use today. Established comprehensive digital presence for charitable organisation.
Let's discuss how my proven leadership and marketing experience can transform your business.
